Description
We are seeking a Shipping Officer / Ocean Freight / Administration to join our team in Frankfurt, Raunheim.
As a Shipping Officer, you will be responsible for the careful and timely processing of shipments, with a strong focus on customer service. You will ensure that all export shipments are processed smoothly according to our operational processes and customer requirements.
Key responsibilities:
- Arrange freight space with shipping lines
- Identify and report any deviations, proactively inform customers, and maintain transparent and partnership-based communication
- Adhere to defined KPI standards
- Accurate and timely data entry of shipment-related data into our operational systems
- Regular review of exception reports to ensure data quality
- Timely and accurate invoicing of customers
- Manage standby and storage charges, avoid unnecessary costs, and coordinate with customers and service providers
Requirements:
- Fluent German and English, both written and spoken
- Commercial training in the logistics industry
- Excellent communication skills, friendly and service-oriented
- Team player with high level of independence and reliability
- Flexibility and resilience in a dynamic environment
Benefits:
- Company pension scheme
- Additional benefits (e.g. employee savings, bike leasing, company car)
- Discounted company shares
- Home office options
- 28 days holiday (30 days after 5 years of service)
- Ergonomic and modern workplaces
- Family atmosphere and team spirit
- Career development opportunities
- Parking and employee events
Expeditors offers a dynamic and supportive work environment with opportunities for growth and development.
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