Specialist Solutions Architect, Fraud & Risk

Job Description

As a Specialist Solutions Architect, Fraud & Risk at Stripe, you will collaborate closely with sales and pre-sales teams to drive pipeline and revenue targets, while also educating the product and engineering teams on market trends and strongly influencing the product roadmap.

You will develop deep relationships with senior customer business leaders and grow Stripe's solution offerings with new and existing customers. As a subject matter expert, you will scale the broader organization by creating reusable assets and coaching others on complex, high-value opportunities.

You will serve as the domain and product expert to our users and GTM team for Stripe Radar globally.

Responsibilities

• Act as a subject matter expert on Stripe's Radar product suite to accelerate opportunities globally
• Demonstrate a deep understanding of trends in the fraud and risk management ecosystem, including AI-powered detection, processor-agnostic architectures, and the shift from payment fraud to holistic business risk (policy abuse, account takeover, first-party misuse)
• Develop expertise with the functional and architectural patterns for deploying advanced fraud systems, including the lifecycle of rule management, ML model tuning, and manual review optimization
• Understand the ecosystem of risk and identity integrations (device fingerprinting, identity verification, bot mitigation, case management) Stripe must support for users to be successful
• Define, share, and learn best practices and reusable assets with the broader GTM organization to enhance the quality and efficiency of the team
• Create reference architectures to uplevel the team and refine reference solutions based on product enhancements and customer feedback
• Partner closely with the Radar product sales team on Stripe's largest and most complex Radar opportunities, leading solution strategy and owning key customer relationships
• Partner closely with the Radar product team to get early exposure to new products and features
• Serve as a "Voice of the Customer" internally to drive product and feature request prioritization, providing actionable insights on the competitive landscape and emerging fraud vectors
• Act as an escalation point to drive complex technical issues to resolution with Stripe's engineering team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Requirements

• 7+ years of experience in a pre-sales, technical consulting, product, or risk strategy role focused on e-commerce fraud prevention, risk management, or trust and safety
• Deep working knowledge of the fraud and risk ecosystem, including payment fraud (CNP), account takeover (ATO), first-party misuse (friendly fraud), and policy/content abuse
• Demonstrated knowledge of risk management architectures, including the role of rules engines, machine learning models, and manual review queues in fraud decisioning
• Strong knowledge of the signals and data used in fraud detection: device/IP data, behavioral biometrics, identity verification, and graph-based analysis
• Strong knowledge of software engineering and architecture patterns, with the ability to understand how a wide variety of technologies and systems interact
• Exceptional communication, presentation, and interpersonal skills, comfortable explaining complex concepts to both technical and non-technical audiences
• A proven ability to build strong collaborative working relationships with business partners
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment