Solutions Architect, Startups & SMB

Job Overview

As a Solutions Architect, Startups & SMB, you will work with technical and business leaders to evangelize Stripe's solutions in the market. You will build relationships with decision-makers, think strategically about business needs, and propose Stripe solutions to solve complex business challenges.

Responsibilities

• Build highly consultative trusted relationships with c-level executives and technical decision-makers
• Provide business and technical thought leadership to solve mission-critical business challenges
• Architect business models to drive new monetization opportunities and growth for both the user and Stripe
• Drive thought leadership and build executive relationships with key business and technical stakeholders
• Work to deeply understand the customer's business objectives and apply Stripe's payments, SaaS, Banking-as-a-Service, and Link Network solutions to customer challenges
• Secure the technical win for Stripe's products by delivering demos, responding to RFPs, and evangelizing Stripe's products
• Create scalable processes, partnerships, and scaled assets to act as a force-multiplier in the sales process
• Expand Stripe's footprint within existing accounts to new global markets and business units
• Collaborate with multiple internal stakeholders to deliver impactful EBC briefings for SSMB accounts
• Act as the voice of the customer to inform the product team on insights, trends, and opportunities
• Work closely with professional services and partners to accelerate activations and time to live
• Collaborate with partners to help Stripe scale and reach its Total Addressable Market
• Approximately 25% travel is anticipated

Requirements

• 2+ years of experience in a similar customer-facing engineering role
• Experience as a customer-facing role, presenting and architecting solutions
• Domain experience in the payments space is preferred
• Deep understanding or background in writing code in at least 2 of Stripe's primary deployment languages
• Outstanding oral and written communication skills, presentation skills, and comfortable explaining complex concepts to both technical and non-technical audiences
• Able and willing to learn Stripe solutions
• Ability to understand how a wide variety of technologies and systems interact with each other
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels
• Strong organizational/time management skills and the ability to juggle competing priorities while working with multiple opportunities and customers
• Strong collaboration skills to work seamlessly with the broader GTM team to support our users
• Experience solving open-ended business problems with a combination of technology and creative thinking
• Ability to travel per business needs