Solution Architect, Metronome (AI Native)

Job Overview

As a Solution Architect at Metronome, an AI Native team within Stripe, you will play a crucial role in driving technical wins for fast-moving AI companies in the Southeast Asia or China market. You will be responsible for owning the technical side of the customer lifecycle, from initial discovery calls to demos, proof-of-concept (POC), technical scoping, and handover to post-sales groups.

Responsibilities

Owning the Technical Win

• Take qualified inbound leads and drive them through discovery, demo, POC, and technical win.
• Use efficient discovery to quickly understand billing challenges, product launch timelines, and technical requirements.
• Proactively drive deals forward, identify blockers early, and build relationships across customer organizations to create champions.
• Run streamlined demos tailored to technical founders and product/engineering teams.

Driving Hands-on Implementation

• Provide customers with clear, actionable implementation plans for usage-based billing launches.
• Write code snippets, configuration examples, and integration guides to accelerate customer time-to-value.
• Pair program or work alongside customer teams during POCs and initial setup.
• Design upstream and downstream integrations into prospect systems with a focus on pragmatic solutions.

Building Deep AI Market Expertise

• Build relationships with technical founders, engineering leaders, product, and finance teams at AI companies.
• Understand unique monetization challenges facing LLM providers, generative AI companies, and AI tooling/wrapper companies.
• Provide consultative guidance on pricing and packaging strategy and implementation.
• Stay current on AI industry trends, pricing models, and competitive dynamics.

Requirements

• 10+ years of experience in technical, customer-facing roles involving SaaS products.
• Experience working with, at, or selling to AI companies.
• Proven ability to own and drive customer-facing engagements and relationships independently.
• Strong technical aptitude with the ability to quickly learn new systems, write code snippets, and guide technical implementations.
• Experience working in high-velocity environments where speed-to-value matters.
• Excellent communication skills with technical buyers.

Preferred Qualifications

• Deep knowledge of the quote-to-cash space, including integrating with tools like Salesforce, NetSuite, CPQs.
• Experience as a software engineer, product manager, or in other technical roles.
• Familiarity and enthusiasm for AI developer tooling and the broader AI infrastructure ecosystem.
• Professional fluency in Mandarin and English.