Software Engineering Architect, Machine Learning

We are looking for an exceptional hands-on architect and engineering leader to shape the next generation of enterprise agentic AI platforms at Zscaler in Bengaluru, India.

Operating at the critical intersection of distributed systems, agentic AI, cloud infrastructure, and enterprise security, you will play a pivotal role in architecting and delivering an intelligent, production-grade platform that enables autonomous agents to reason, collaborate, leverage enterprise context, and execute secure actions across our global ecosystem.

Role Expectations

• Architect and implement highly scalable, fault-tolerant, and low-latency distributed platforms powering enterprise AI agents
• Advance agentic AI capabilities, including production-grade multi-agent collaboration, tool execution, contextual intelligence, and automated workflows
• Establish reusable architectural patterns, foundational frameworks, and engineering standards across the organization
• Maintain a hands-on technical approach by writing production code, building prototypes, leading critical technical implementations, and troubleshooting complex systems
• Drive technical alignment and mentor engineering talent across teams without relying on hierarchical authority

Who You Are (Success Profile)

• You are a builder at heart and an architect by experience who seamlessly bridges visionary design with hands-on production engineering
• You possess a proven track record of designing, building, and operating complex distributed systems that scale reliably under demanding enterprise workloads
• You demystify complex technical challenges for those around you, making sophisticated AI and distributed systems simple, accessible, and robust
• You lead through influence and positive energy, elevating team standards and inspiring cross-functional collaboration across engineering, product, and security
• You bring intellectual curiosity and humility to your craft, cutting through industry hype to deliver pragmatic, high-impact technological solutions

What We're Looking for (Minimum Qualifications)

• Hands-on experience developing and deploying production-grade AI agents, LLM-powered systems, or intelligent orchestration platforms
• Bachelor’s degree in Computer Science, related technical field, or equivalent practical experience with 12+ years of software engineering experience
• Extensive engineering expertise in distributed systems, networking, concurrency, cloud-native backend architecture, and large-scale platform operations
• Strong programming proficiency in Python, Java, Go, or Rust with a proven track record of building production software
• Demonstrated experience evaluating and implementing architectural trade-offs across performance, fault tolerance, multi-tenant isolation, and operational complexity

What Will Make You Stand Out (Preferred Qualifications)

• Deep expertise in advanced agentic concepts such as multi-agent orchestration, agent-to-agent (A2A) communication, tool calling protocols, Model Context Protocol (MCP), state management, and LLM evaluation architectures
• Track record of successfully conceptualizing, designing, and scaling foundational platforms or developer frameworks adopted across multiple engineering teams
• Deep domain expertise in enterprise cybersecurity architectures, zero trust principles, or enterprise-grade multi-tenant data isolation

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!