Description
Join the Cisco Webex Contact Center team as a Software Engineer, where you'll design, build, and lead end-user features used by millions of people worldwide.
You'll work on transforming customer experiences, empowering hybrid working patterns, and delivering high-quality experiences that delight customers.
Key responsibilities:
- Design, build, and lead end-user features
- Break down product requirements into clear technical tasks
- Implement elegant, maintainable components within an existing framework
- Listen to customers and elevate their experience
- Collaborate closely with engineers, product managers, and designers
- Optimise using AI tools effectively and responsibly
Requirements:
- Bachelor's degree in Computer Science, Electronic Engineering, or Software Engineering
- 1-2 years of professional AI-driven software development experience
- Strong passion for technology and building high-quality software
- Experience with AI-assisted development and LLM-based tools
- Solid architecture and programming experience
- Ability to apply a scientific and creative approach to solving complex problems
- Adaptable and collaborative mindset
- Strong attention to detail and commitment to quality outcomes
Preferred qualifications:
- End-to-end development experience across the stack
- Experience with unit, integration, and end-to-end testing
- Familiarity with Git, DevOps practices, and continuous integration
- Experience optimising applications
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