Software Engineer - AI Features for Webex Calling

Cisco's Webex Engineering Group is redefining the future of collaboration. We're building a world where people connect effortlessly to enjoy modern, uncompromised collaboration across every room, desk, pocket, and application.

As a member of our team, your work will ensure every user gets a truly immersive experience regardless of device or location, empowering the hybrid working patterns of the future.

Your Impact

• Innovate: Design, build, and lead the technical direction of end-user features used by millions of people worldwide.
• Lead by Example: Serve as a technical role model and mentor across the engineering team, setting a high bar for code quality, system testing, reliability, and operational excellence.
• Embrace AI-First Engineering: Champion the adoption of transformative AI technologies, establishing best practices that leverage these tools to accelerate the team's overall productivity and speed up the delivery of key customer features.
• DevOps & Microservices: Drive the scaling and operational strategy of our highly available microservice architecture, ensuring long-term system reliability and efficient deployment pipelines.
• Adaptable & Problem-Solver: Tackle complex, systemic, and varied technical challenges daily-demonstrating data-driven decision-making, clear handling of architectural trade-offs, and an agility to adapt to shifting technical landscapes.
• Ownership & Quality: Take full responsibility for leading critical, multi-faceted initiatives, driving everything from initial system design and automated testing strategies to the resolution of complex, high-priority production issues.
• Support & Growth: Actively mentor and grow the capabilities of mid-level and junior engineers within a supportive team environment, while collaborating with Principal-level peers to advance your own technical leadership trajectory.

Minimum Qualifications

• Core Software Development Experience: 5+ years of professional experience in software development using Java.
• System Architecture & Design Leadership: Documented experience leading the high-level system design and architecture of distributed, multi-service ecosystems, including defining cross-team API standards.
• DevOps & CI/CD Strategy: Proven experience designing, configuring, or optimizing end-to-end CI/CD pipelines, container orchestration (e.g., Kubernetes), or infrastructure-as-code strategies for highly available systems.

Preferred Qualifications

• Academic Qualification: Bachelor's degree or higher in an analytical subject (e.g. Computer Science, Electronic/Software Engineering).
• Java & Spring Architecture: Deep technical expertise in advanced Java concepts, Spring Boot ecosystem optimizations, and microservices patterns (e.g., event sourcing, CQRS, WebSockets).
• Advanced Testing & Quality Assurance: Hands-on experience establishing automated testing strategies across teams, including contract testing, performance/load testing, and chaos engineering.
• Engineering Mentorship: Demonstrated experience peer-reviewing complex code architectures, onboarding new team members, and formally or informally mentoring mid-level and junior engineers.
• AI-First Engineering Leadership: Practical experience establishing team-wide best practices for using LLM-based engineering tools (e.g., GitHub Copilot) for scaffolding, safe refactoring, and test generation.
• Strategic Trade-offs: Ability to clearly communicate and evaluate complex technical trade-offs, manage technical debt, and align engineering decisions with broader business product goals.