Small Format Team Leader

The Small Format Team Leader role at Target involves leading a team to provide exceptional guest service, managing daily workload, and ensuring product availability and accurate pricing.

The starting pay range for this position per hour is $23.50 - $25.50, and the full pay range is $23.50 - $39.95.

Responsibilities:

• Deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observe and provide feedback to team members
• Review area guest, financial, and team outcome metrics to identify opportunities for improvement
• Plan daily/weekly workload to support business priorities and deliver sales goals
• Demonstrate a service culture that prioritizes the guest service experience
• Enable a consistent experience for guests by ensuring product is in stock, available, and accurately priced
• Be an expert of operations, accuracy, process, and efficiency
• Manage incoming and outgoing products, maintain stock levels, and execute product arrangement, pricing, and promotional signing processes
• Assign daily tasks to team members based on planned workload and guest traffic patterns
• Help lead team members in the backroom and sales floor areas
• Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work
• Evaluate candidates for open positions and develop a guest-centric team
• Participate in team onboarding and learning
• Close knowledge and skill gaps through training and experiences
• Establish clear goals and expectations and hold team members accountable
• Demonstrate inclusivity by valuing diverse voices and approaches
• Always demonstrate a culture of ethical conduct, safety, and compliance
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviours
• Support merchandise protection strategies across the total store
• Lead and demonstrate a culture of executing all best practices
• Regularly assume store-level leadership on duty (LOD) responsibilities
• Address all store emergency and compliance needs
• Support guest services such as back-up cashier, order pick up (OPU), and Drive up (DU)

Requirements:

• Must be at least 18 years of age or older
• High school diploma or equivalent
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Learn and adapt to current technology needs
• Work independently and as part of a team
• Manage workload and prioritize tasks independently
• Welcoming and helpful attitude towards all guests and other team members
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment
• Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation