Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty through excellent customer service.
Responsibilities
- Management:
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing and following up on activities
- Communicate information effectively to and from store management and crews
- Customer Service:
- Assist customers with questions, problems and complaints
- Promote CVS customer service culture
- Handle customer relations issues according to company policy
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute displays, signage and inventory of weekly, promotional and seasonal merchandise
- Reset departments following planograms
Requirements
- Deductive reasoning ability, analytical skills and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights and weekends, and to respond to urgent issues
Preferred Qualifications
- Experience as a retail supervisor
Education
- High school diploma or equivalent preferred but not required
Benefits
- Comprehensive benefits package, including medical, dental and vision coverage, paid time off, retirement savings options and wellness programs
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