Description
We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty through excellent customer service.
Essential Functions:
- Management:
- Work effectively with store management and store crews
- Supervise the store's crew through assigning, directing, and following up on activities
- Effectively communicate information to and from store management and crews
- Customer Service:
- Assist customers with their questions, problems, and complaints
- Promote CVS customer service culture
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience
- Maintain customer/patient confidentiality
- Merchandise/Presentation:
- Price merchandise
- Stock shelves
- Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
- Execute display and maintenance of off-shelf merchandise
- Reset departments following planograms
Requirements:
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication skills and supervision skills
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
- Experience as a retail supervisor
- High School diploma or equivalent preferred but not required
Benefits:
- Competitive pay and benefits package
- Eligibility for dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs depending on hours worked and eligibility
Schedule:
- Anticipated weekly hours: 29
- Time type: Part-time
Pay Range:
- $16.50 - $24.00 per hour
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