Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
As a Shift Supervisor at CVS Health, you'll be a key leader supporting the store management team in driving store execution and performance while building consumer loyalty through excellent customer service.
Responsibilities
Management
- Work effectively with store management and store crews
- Supervise the store's crew by assigning, directing, and following up on activities
- Communicate information effectively to and from store management and crews
Customer Service
- Assist customers with their questions, problems, and complaints
- Promote CVS customer service culture by greeting, offering help, and thanking customers
- Handle customer relations issues according to company policy and promote a positive shopping experience
- Maintain customer/patient confidentiality
Merchandise/Presentation
- Price merchandise
- Stock shelves
- Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise
- Execute the display and maintenance of off-shelf merchandise
- Reset departments following planograms
Requirements
- Deductive reasoning ability, analytical skills, and computer skills
- Advanced communication and supervision skills
- Ability to work a flexible schedule, including early mornings, overnights, and weekends, and to respond to urgent issues
Preferred Qualifications
- Experience as a retail supervisor
Education
- High school diploma or equivalent preferred but not required
Anticipated Weekly Hours
- 40
Time Type
- Full-time
Pay Range
- $16.50 - $24.00
Benefits
- Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs
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