ServiceNow Developer

Leidos is seeking an experienced ServiceNow Developer to provide Operations, Administration, and Maintenance (OA&M) of the Sponsor’s ServiceNow platforms hosted on C2E-AWS.

The Sponsor requires OA&M of their ServiceNow platforms to provide operational efficiencies in requirements management and mission networks close support workflows. The Sponsor maintains a backlog of over one hundred IT-related requirements supporting multiple customers. The work will be performed within a team environment supporting multiple stakeholders at the Sponsor’s location.

The team will provide OA&M of the Sponsor’s ServiceNow platforms to automate data collections and integrate existing corporate data systems to report actionable and accurate corporate data for decision-making and analysis purposes. They will analyze, develop, and maintain proposed system modifications, upgrades, and interfaces with external systems.

The team will also communicate and collaborate via Agile software development methods with stakeholders to define user requirements and customize software application solutions to meet them.

Responsibilities:

• Provide OA&M of ServiceNow platforms hosted on C2E-AWS
• Automate data collections and integrate existing corporate data systems
• Analyze, develop, and maintain proposed system modifications, upgrades, and interfaces
• Collaborate with stakeholders via Agile software development methods

Requirements:

• TS/SCI with poly
• Bachelor's and at least 18 years of experience or Master's and at least 15 years of experience
• Experience developing applications on the ServiceNow platform
• Experience developing, designing, deploying, operating, and maintaining applications on AWS cloud infrastructure
• Experience with ServiceNow software solutions using Javascript, HTML, or CSS programming languages
• Experience with MySQL databases for ServiceNow platform integration
• Experience with system integration and process automation
• Experience coordinating and performing upgrades to ServiceNow Instance
• Experience with creation of ServiceNow reports and dashboards
• Experience delivering products via Agile software development methods
• Experience configuring ServiceNow components, including process workflows, forms, approval processes, dashboards, and reports
• Experience integrating ServiceNow sign-on methods with LDAP or PKI certificates
• Experience evaluating existing ServiceNow deployments and identifying potential improvements or issues
• Experience deploying applications on Linux servers
• Experience deploying authorized application plugins in ServiceNow

Preferred Qualifications:

• Demonstrated experience facilitating and supporting the rollout of new applications and enhancements within ServiceNow or other software applications
• Demonstrated experience developing and configuring enterprise IT service management tools
• Demonstrated experience providing software application O&M support
• Demonstrated experience performing Business Process Mapping

Benefits:

• Pay Range: $154,050.00 - $278,475.00