Service Team Leader

As a Service Team Leader at Morrisons, you'll be the driving force behind the front end of our store operations in London. You'll bring a proactive approach, keeping things running smoothly across checkouts, customer service, kiosks, and car parks.

Responsibilities:

• Be visible on the shop floor, staying out front with your team, using headsets to jump in quickly, support colleagues, and keep queues moving.
• Lead a friendly, helpful team, building an encouraging team culture where colleagues feel trusted, listened to, and recognised for a job well done.
• Keep standards high, safe, and legal, ensuring all daily processes, cash handling, and legal obligations are followed properly every shift.
• Use data to make good calls, looking at store reports and dashboards to spot what's working, fix problems quickly, and keep improving the checkout experience for everyone.
• Keep waste down, helping to keep the department tidy and organised, making sure put-backs are handled promptly to minimise waste.

Benefits:

• Generous holiday entitlement
• 15% discount in our supermarkets and convenience stores from the day you join us
• Additional 10% discount card for a friend or family member
• Genuine career progression and development opportunities
• Subsidised in-store cafe or shop floor ranges
• Free parking
• Competitive pension and life assurance
• Healthcare / Wellbeing benefits including Aviva Digital GP
• 'MyPerks' with discounts at high street shops, cinemas and gyms, and lots more
• Optional payroll charity donations
• A range of family-friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave