Service Publications Engineer – Ford Alliances (Geely & Renault)

Ford Business Solutions is looking for a Service Publications Engineer – Ford Alliances (Geely & Renault) to join their Aftersales team in Szentendre Office.

The Service Publications Engineer – Ford Alliances (Geely & Renault) provides primarily technical support for the assessment, clarification, and conversion of workshop information received from Ford alliance partners into Ford-standard service publications. The role works closely with Geely, Renault, internal Ford stakeholders, and the service-publications supplier to help ensure that technicians receive accurate, complete, and usable workshop information.

Responsibilities

• Perform technical assessments of workshop information supplied by Geely and Renault, including workshop manuals, wiring diagrams, labour times, and service checksheets
• Coordinate with the service-publications supplier to ensure alliance-partner source material is transformed, structured, and delivered in accordance with Ford standards, processes, terminology, and quality expectations.
• Create, manage, and coordinate tickets on the designated platform to raise, document, track, and resolve workshop-information queries with Geely and Renault
• Attend and actively contribute to regular technical meetings with Geely and Renault, representing Ford service-publications requirements and following up on agreed actions.
• Plan and coordinate workshop trials if required.
• Working jointly within the global and regional Customer Service Engineer (CSE) teams including design for service, service tools, diagnostics and service parts.

Qualifications

• Business fluent English skills. Advanced language skills in either French or Chinese would be highly advantageous
• Experience reviewing, interpreting, or developing technical workshop information, service documentation, repair procedures, wiring information, or labour operations is desirable
• Experience working with external suppliers, engineering partners, or automotive alliance stakeholders would be beneficial.
• Proficient in the use of common MS-Office applications
• Likes to work in a team and shows strong communication skills
• University or College Degree, preferably in Engineering or a related technical field; an automotive engineering background is strongly preferred.
• Experience in repairing and diagnosing vehicles is an advantage
• Experience with Teamcenter (CAD-Data Review), Photoshop and Illustrator is an advantage
• Experience with authoring content management systems is an advantage

What we offer:

• High Visibility: A highly impactful role with the opportunity to directly shape the future of Ford’s European Passenger and Commercial Vehicle business.
• Career Growth: Continuous professional development and career progression opportunities within a global organization.
• Competitive Package: An attractive salary and benefits package, including a cafeteria plan and health care benefits.
• Easy Commute: Free shuttle bus service from the local suburban train (HÉV) station.
• Advanced Training: Professional labour-time calculation training, where required for the role.