Senior UX Writer

About the Role:

We're looking for a dynamic and detail-oriented Senior UX Writer based in the UK to work across a range of our products and international markets. You'll help shape the future of our products and guide members through journeys with intuitive copy. Your work will significantly impact helping members streamline their admin and get paid for their services.

Responsibilities:

• Deliver English copy for end-to-end user journeys.
• Adapt our English copy for feature launches in international markets.
• Collaborate with Design, User Research, Product, Engineering, CCM, and Legal throughout the product development life cycle.
• Advocate for the value of UX writing and user-centered design across the business.
• Communicate the rationale for your copy approach to stakeholders.
• Contribute to Tide's copy guidelines to raise the bar for copy across the business.
• Stay updated on best practices and industry trends to spot opportunities to improve our processes.
• Carry out content ops tasks in Lokalise, our translation management software.

What We're Looking For:

• A solid past or current experience as a UX Writer or Content Designer, ideally within a similar sector.
• Native-level English, excellent writing skills, including the ability to distill complicated concepts into plain language.
• Understanding of user research and testing.
• Creativity and problem-solving skills.
• Quick learner with an ability to deal with ambiguity and grasp local administrative requirements across international markets.
• Great communication skills.
• Comfortable working with style guides to ensure consistency.
• Experience of balancing multiple priorities with frequent context switching across squads.
• Adept at stakeholder management, and working in a very fast-moving environment.
• Passion for inclusive, accessible, user-centred design.

What You'll Get In Return:

• Competitive Compensation – Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Access to salary sacrifice benefits – like Nursery and Cycle to Work discounts.
• Health Insurance – Comprehensive Private family insurance plan.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Retirement Planning – Build your retirement fund faster with Tide's pension scheme on eligible earnings.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it's time for a replacement.
• Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices.