Senior UX Designer

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

As a Senior UX Designer, you will lead user experience design initiatives within the Outreach & Execution product organisation. You'll craft innovative solutions that satisfy user needs while advancing business objectives.

Responsibilities

• Execute the end-to-end UX design process for your product, from early stage research to implementation and ongoing refinement
• Conduct generative and evaluative user research, including interviews, surveys, and usability testing
• Leverage user research findings to develop an in-depth understanding of user psychology and behaviours
• Collaborate closely with cross-functional teams, including product managers, engineers, and stakeholders
• Translate user insights and business requirements into intuitive, engaging, user-centred design solutions
• Advocate for the user and ensure that all design decisions are based on user needs
• Present design concepts, solutions, strategies, and user research findings to stakeholders
• Follow and contribute to design guidelines, patterns, and best practices
• Identify and measure behavioural analytics for your product
• Track and report on UX metrics that show a clear impact and value to the organisation
• Stay up to date with industry trends, emerging technologies, and UX design methodologies
• Help mentor and guide junior designers

Required Qualifications

• Minimum 5 years experience in UX, Interaction Design, or Product Design
• Proven experience as a UX designer, driving and delivering design from initial concepts all the way to successful launch
• 2+ years experience conducting user research and usability testing
• Strong analytical and problem-solving skills
• Experience in UX design tools such as Figma, Sketch, Axure, Invision, or similar software
• Solid understanding of user-centred design principles and best practices
• Excellent communication and presentation skills
• Ability to work mostly independently and take ownership of projects
• Understanding of modern front-end development technologies
• Experience working in a lean or Agile development environment

Preferred Qualifications

• Experience designing for multiple platforms
• Experience in UI design
• Experience using AI tools to accelerate user research and design execution
• Experience with research platforms
• Knowledge of healthcare industry
• Enterprise UX experience
• Service design experience
• Understanding of and experience working with design systems and component-based design
• Experience with design thinking methodologies and facilitating design workshops

Education

• Bachelor's or Master's degree in User Experience, Digital Design, Human Factors Engineering, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or other related creative or technical fields

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

• $92,700.00 - $185,400.00