Description
As a hybrid Senior TRICARE Community Liaison (TCL), you will report to a Health Systems Leader and work from home on days you're not briefing at a location in the Quantico, Maryland, DC area.
Your main responsibilities include:
- Ensuring MTF, beneficiary, and provider understanding of the TRICARE health plan and how to navigate the Military Health System, including enrollment, claims, and referrals
- Supporting the Health System Leader in local TRICARE network operations, including participating in network development and optimization strategies
- Interacting in person with TRICARE beneficiaries, Medical Treatment Facility (MTF) and other Government staff, as well as by telephone, e-mail, and chat
- Working during uncommon duty hours and traveling to conduct outreach activities/briefings
To qualify for this role, you must have:
- U.S. citizenship
- Interim approval for government security clearance (NBIS - National Background Investigation Services)
- Ability to live within a 60-mile commute of the Naval Health Clinic in Quantico, VA
- Experience in healthcare provider relations, customer relationship management, and analyzing information to determine and implement solutions
- Exceptional public-speaking ability
Preferred qualifications include:
- Experience in TRICARE, including presentations to groups
- Knowledge of healthcare provider contract negotiations
In terms of benefits, Humana offers competitive benefits that support whole-person well-being, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and short-term and long-term disability.
The pay range for this position is $59,300 - $80,900 per year, and this job is eligible for a bonus incentive plan.
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