NVIDIA is seeking an expert Senior Support Engineer with a strong background in Kubernetes, Linux systems administration, and technical support.

This hybrid role is primarily focused on customer support, with opportunities to contribute to software development and system-level troubleshooting.

Responsibilities:

Support customers deploying and operating Slinky
Debug and resolve Slinky issues related to deployment, reliability, and performance
Develop, maintain, and optimize Slinky software, Kubernetes integrations, and tooling to address customer issues
Write clean, maintainable, and well-documented code that adheres to industry standards
Build automated tests and troubleshooting tools to improve reliability and prevent regressions
Partner with Engineering, Operations, Infrastructure, and Deployment teams
Stay current with Kubernetes, containers, Linux, and related technologies

Requirements:

5+ years in technical support and systems software development, plus a bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience)
Strong knowledge of Kubernetes architecture, operators, scheduling, networking, storage, and cluster operations
Experience troubleshooting production Kubernetes environments with logs, metrics, and debugging tools
Solid understanding of Linux systems, networking, and file systems
Experience developing or maintaining software and automation in Go, C, or similar languages; familiarity with software development lifecycles and Agile
Experience with containers and GPU technologies
Strong analytical and problem-solving skills, customer-focused communication, curiosity, and motivation to learn

Benefits:

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Senior Support Engineer

Skills