Description
Grafana Labs is seeking a Senior Solutions Engineer to join its Enterprise Solutions Engineering team. The successful candidate will be responsible for enabling Grafana Labs' worldwide growth by educating potential and existing customers to ensure they are happy and successful.
The Opportunity: Make a difference as a Senior Solutions Engineer in a high-growth technology startup. The Enterprise SE team are in-house, customer-facing product experts who share technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction.
What You'll Be Doing:
- Join as an early member of a high-growth team working together to solve technical and customer problems
- Partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on products and the competitive landscape
- Drive product conversations based on needs and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement materials
What Makes You a Great Fit:
- Ideally located in Atlanta, Orlando, Miami, and/or Tampa
- 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space
- Strong judgment, collaboration, and leadership skills
- First-class written and oral communication skills
- Ability to solve technical challenges and bring creative solutions to customers
- Technical mindset and desire to grow technically
- Self-motivated, initiative, creative, and willing to take on new challenges
Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset.
Why You'll Thrive at Grafana Labs:
- 100% Remote, Global Culture
- Scaling Organisation
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key
For more fresh new jobs, check out yubhub.co.