Description
As a Senior Software Engineer on the Capture team at Pindrop, you will design, build, and operate the distributed services that form Pindrop's real-time ingestion layer.
You will engineer systems that acquire, normalize, and deliver real-time and recorded audio, video, and telephony metadata across provider platforms into Pindrop’s downstream analytics, fraud detection, and authentication engines.
Responsibilities:
- Design, build, test, deploy, and operate distributed Go microservices and media pipelines optimized for low-latency processing, high availability, and fault tolerance.
- Build and evolve integrations across communication technologies and protocols.
- Lead projects from architecture and technical design through implementation, testing, deployment, documentation, and production support.
- Diagnose complex distributed systems issues using logs, metrics, traces, and system tests.
- Provide technical guidance through design reviews, code reviews, architecture decisions, and mentoring junior engineers.
- Partner closely with Product, System Test, Infrastructure, SRE, and adjacent analytics teams to deliver seamless data ingestion.
- Participate in a shared on-call rotation after completing team training and production-readiness onboarding.
Requirements:
- 5+ years of professional software development experience building and operating distributed backend services in production.
- Strong proficiency in Go (Golang) or a comparable compiled language.
- Hands-on experience with cloud-native architectures, containerization/orchestration, and DevOps practices.
- Proven track record of diagnosing and resolving complex issues in distributed systems.
Nice to Have:
- Experience with real-time communication protocols and streaming frameworks.
- Experience integrating with telephony, contact-center, CPaaS, or meeting platforms.
- Experience with event-driven messaging systems, distributed caching, or service-to-service API design.
- Familiarity with observability tooling and security best practices in compliance-sensitive cloud environments.
Benefits:
- Competitive compensation, including equity for all employees.
- Unlimited Paid Time Off (PTO).
- Remote-first culture.
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