Senior Receptionist

We are looking for a enthusiastic, motivated and reliable full-time Senior Receptionist to join our very busy, efficient and friendly therapies department, based at Northwick Park Hospital.

The ideal candidate will have reception experience and good knowledge of IT. Knowledge and experience of Cerner EPR would be beneficial. The role will be a mixture of front desk, telephone and administrative duties.

Main duties of the job

• To use the Cerner electronic patient record system to implement the Department's outpatient appointments and other various systems and procedures.
• To deputise for the Administration Team Leader in her/his absence and work closely with her/him at all other times, to ensure the smooth running of Reception and Administration within the Department.
• To receive patients, visitors and other callers to the Northwick Park Therapy Services Department Reception desk with a courteous, friendly and efficient manner.
• To answer telephone calls made to Reception.
• To provide clerical support to Reception and the Occupational and Physiotherapy Department.

Benefits

• Competitive salary: £30,630 to £32,346 per annum
• Agenda for Change pay scheme
• Band 3
• Permanent, full-time contract

Requirements

• 18 months working as a receptionist
• Experience working in IT (word, excel)
• Good written and verbal communication skills
• Experience of working with people

Desirable

• NHS reception experience
• Knowledge of Electronic patient record or diary systems
• Knowledge of GCIS, Cerner, ERS