Senior Project Manager

We are seeking a Senior Project Manager to oversee assigned accounts from start to finish, ensuring timely and efficient delivery. As a key member of our Production team, you will partner with the Operations Squad Lead to support large enterprise accounts, serving as the primary project-level contact for clients.

Main Duties:

• Lead and supervise global teams, including internal and external stakeholders
• Prepare, analyze, and implement project plans in alignment with Welocalize standards
• Develop and manage detailed project schedules to ensure timely and efficient delivery
• Prepare project estimates and proposals for client review and approval
• Conduct risk assessments and implement strategic plans to minimize potential issues
• Oversee QA projects, including resource allocation and defect management
• Collaborate closely with cross-functional stakeholders to achieve project and client objectives
• Create and maintain process documentation as required
• Operate independently with moderate support, proactively identifying and escalating issues
• Partner with production teams to drive continuous improvement in project delivery, efficiency, and profitability
• Build and maintain strong relationships with internal and external stakeholders
• Develop trusted client relationships at the project level, achieving measurable success in customer satisfaction ratings
• Ensure clear, effective, and timely communication with all project stakeholders
• Maintain accuracy and timeliness of all financial systems data
• Prepare and deliver reporting, including weekly project status updates and budget-to-actual analysis
• Protect project profitability through effective margin management
• Plan, prepare, and lead quarterly business reviews with clients in face-to-face settings

Requirements:

• Master's degree, or Bachelor's degree with relevant industry experience
• Proven track record in Localization Project Management
• Experience working internationally or directly with global product development teams
• Experience within a technology-driven company or environment
• Experience with AI-related projects is a plus
• Demonstrated success managing large enterprise clients
• Proven ability to lead and deliver large-scale accounts and complex projects successfully
• Experience creating client-facing documentation, including Statements of Work (SOWs) and proposals
• Proven record of contributing to process improvements and operational initiatives
• Experience supporting new client sales cycles
• Strong experience managing financial budgets and budget reporting
• Hands-on experience with CAT and TMS tools

Additional Skills:

• Positive attitude and high energy
• Excellent interpersonal skills
• Proven ability to lead large, diverse, and virtual teams effectively
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving abilities
• Effective presentation and stakeholder engagement skills
• Demonstrated ability to build and maintain strong client relationships
• Ability to manage multiple priorities in a fast-paced environment