Senior Product Manager, Markets & Securities Services

We are currently seeking a high calibre professional to join our team as a Senior Product Manager.

This Product role is a client-facing role and is responsible for managing Custody Product commercial book & pricing, building/managing client relationships & change requests, working with Sales team on new business and defining product strategy & roadmap, with key focus on digital asset custody.

Custody Commercial Product

• Contribute towards the definition and measurement of Objectives and Key Results and client benefits which drives the Digital Assets Custody vision and strategy on the basis of 4 key principles, e.g. growth, innovation, scalability and digitization.
• Work with the team, partners, and external stakeholders to ensure alignment and direction of the product.
• Understand custody commercial models, finance reporting and define product pricing.

Client Engagement

• Represent Custody Product and work together with client-facing teams on product engagement and presentation with clients.
• Work on RFP and due diligence for new business and existing business protection.
• Drive strategic initiatives to enhance product offering/client experience, improve revenue, optimise operational efficiency and mitigate risks.
• Regular engagement with Product partners in collating the output of client benefits.

Risk Management

• Ensure compliance with all relevant regulatory and legal requirements.
• Minimize operational, reputational and financial risk, as appropriate through close cooperation with Operations, Compliance, Legal, Network Management, Procurement and Risk.
• Ensure that products attain satisfactory, or higher, internal and external audit ratings.

Operational Effectiveness & Control

• Regular engagement with legal, risk and compliance in order to ensure that products fulfil legal and regulatory requirements and meet HSBC’s risk appetite.
• Close coordination with Technology and Operations to ensure robust frameworks are in place that support the successful implementation of the value stream framework.

Requirements

• Understanding of custody and securities services and/or exposure to digital assets, innovation and technology relevant to the securities service business.
• Strategic mind-set, with strong conceptual, creative and analytical content.
• Experience in client engagement, product management, product governance and risk management.
• Proven track record in managing change and implementing product controls, actively managing multiple stakeholders.
• Diligent in documenting and publishing updates, writing product documentations and thought leadership papers as well as engaging with key stakeholders to follow up on necessary actions.
• Result-oriented, able to drive ‘think client’ and ‘think P&L’ approach within defined risk parameters.
• Able to manage a complex and multi-disciplinary global environment (‘building bridges’).
• Strong leadership qualities of decision making, authority and people motivator. Good communicator, both verbally and in writing.
• Able to work in pressurised environment and manage priorities effectively and be a good team player at the same time.