Senior Product Analytics Manager (AL2), SEND

Wise is a global technology company, building the best way to move and manage the world's money. Min fees. Max ease. Full speed.

We're looking for a Senior Product Analytics Manager to set the strategic direction for analytics in our Global Send Experience Squad. You'll help the squad decide where to focus, which customer problems to solve and how Wise can grow its global money transfer business, which today drives 5% of all cross-border transfers in the world for personal customers.

You'll work closely with Product, Design and Engineering to lead discovery across the remittance space: building a deep understanding of customer needs, finding the biggest opportunities and turning them into a clear product strategy. You'll influence decisions across the factors that shape whether customers choose to send money with Wise,including price, speed and convenience,throughout the whole customer lifecycle, from a customer's first transfer to the choices they make as a returning customer.

Your responsibilities include:

• Setting the strategic direction for the squad
• Leading discovery and opportunity finding
• Influencing the whole customer decision
• Turning opportunities into product priorities
• Leading and developing a group of senior analysts
• Enabling strong day-to-day squad decisions
• Staying hands-on with the most important problems
• Bringing people together around a shared view

To qualify, you'll need:

• Experience leading and developing strong analytics teams
• A track record of shaping product strategy and business direction through analytics
• Strong product and commercial judgement
• Experience leading discovery and identifying high-value opportunities in ambiguous problem spaces
• A deep understanding of product analytics and customer behaviour
• Expertise in using quantitative evidence to inform decisions
• Strong technical analytical skills, including SQL
• Excellent communication skills

We offer:

• Salary: £105,000 - £150,000
• Company Restricted Stock Units
• Hybrid working
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave