Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
As a Senior Process Engineer at Wise, you will play a key role in uplifting our process management capabilities and working with area leads to determine what good looks like. You will be instrumental in transforming our current operational landscape into a more efficient, robust, and scalable system, ensuring compliance with evolving regulatory requirements and enhancing our ability to detect and prevent financial crime.
Your responsibilities will include:
- Conducting a comprehensive analysis of existing "as-is" Operational Processes at Wise, identifying bottlenecks, inefficiencies, and areas for improvement
- Designing and developing optimized "to-be" processes, focusing on creating a streamlined, standardized, and globally consistent approach
- Working with experts from controls, compliance, and efficiency areas to drive improvements
- Collaborating with product and engineering teams to ensure alignment on the biggest opportunities and prioritizing them
- Defining what success looks like for your processes and evaluating progress using qualitative and quantitative methods
- Rigorously mapping all existing operational Level 1 (L1) controls into the new process design, ensuring full coverage and alignment with regulatory expectations
To be successful in this role, you will need:
- Extensive experience in process management, or a background in building products at scale with a deep understanding of organizational complexity
- A proven track record of mapping complex processes across big organizational depth
- Strong decision-making skills and expertise in overcoming complex challenges
- The ability to gather and interpret data to identify opportunities, measure impact, and tell compelling stories that inspire action
- Experience working within fintech or financial institutions
This role will give you the opportunity to:
- Choose your path to impact and work autonomously
- Gain unique exposure to the full breadth and depth of our product and operational world
- Be part of the mission to make money without borders the new normal
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