Description
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.
The Senior Paralegal, Commercial Contracts role exists to keep contracts moving: reviewing agreements against our playbook, managing the CLM workflow end to end, and clearing the queue so our lawyers can focus on the deals that need them most.
Responsibilities:
- Review, redline, and process standard and low- to mid-complexity commercial agreements (NDAs, order forms, standard DPAs, MSAs, and GTCs) against Qualtrics’ negotiation playbook
- Track key contractual dates and terms (renewals, notice periods, change-of-control provisions) and flag what needs lawyer attention before it becomes urgent
- Escalate complex issues (liability, IP, regulatory, AI/data-use) to the right lawyer, with context already gathered rather than just a forwarded email
- Partner with Sales Operations, Legal Operations, and Deal Desk to keep contracting moving at the pace the business needs
- Support Legal Operations projects (playbook updates, process documentation, CLM improvements) as your capacity grows
Requirements:
- 4+ years of relevant experience as a paralegal or contracts professional, ideally at another technology/SaaS company or a law firm
- Demonstrated experience reviewing or processing commercial agreements (NDAs, MSAs, GTCs, order forms, DPAs)
- Strong written communication: you can summarise a contract issue clearly for a non-lawyer
- Confidence negotiating live with customers on calls
- Strong interpersonal skills to build relationships within the legal team and with the sales function which we support
- A bias toward ownership: you track your own queue and don’t let things sit
- Comfort working inside a CLM tool (Ironclad or similar) and e-signature platforms
- Based in, or able to work from, our Dublin office, with the right to work in Ireland
Benefits:
- Private health insurance and wellness support
- 25 days of annual leave
- Hybrid work model: in-office collaboration days, with flexibility the rest of the week
- Breakfast, lunch, and snacks provided
- Modern office just off Grafton Street, close to the St Stephen’s Green Luas stop
- In-office gym and bar for social events
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