Senior Manager, VAS and Partnership - Hang Seng Insurance - Hang Seng Bank (HK)

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be.

We are currently seeking a high caliber professional to join our department as Senior Manager, VAS and Partnership.

Principal Responsibilities

• Develop and deliver channel proposition strategy, translating growth ambitions into a clear roadmap across products, segments, and key initiatives to achieve business targets.
• Drive customer-led innovation by identifying, designing, and launching valued-added services (VAS) that enhance the customer proposition and support commercial outcomes.
• Lead go-to-market execution for new and enhanced VAS, including proposition positioning, channel readiness, launch planning, and post-launch optimization.
• Own end-to-end VAS lifecycle management, ensuring clear success measures and service standards.
• Implement and ensure ongoing oversight to meet global governance framework and regulatory governance requirements.
• Establish and conduct continuous monitoring, ensuring VAS delivers customer value and fair outcomes.
• Work with internal bank and global stakeholders to co-design bank-specific propositions and VAS.
• Engage with industry bodies to keep abreast of local market trends and regulatory developments impacting VAS.
• Build strong relationships with local and global insurance business and bank partners and identify business opportunities.

Requirements

• Minimum of 10 years' relevant experience in life insurance product development, innovation, or strategy, preferably with a focus on value-added services.
• Experience in partnership negotiations.
• University degree in Business, Economics, or related disciplines.
• Strong presence with senior stakeholders, able to communicate independently and effectively with senior management.
• Proven track record of developing and launching innovative VAS and/or propositions in Hong Kong and GBA.
• Ability to work independently and manage business-as-usual tasks while progressing elements of various projects.
• Practical experience working alongside global product/business management teams.
• Excellent problem-solving, negotiation, communication, project management, and analytical skills.
• Team management experience with good leadership skills is preferred.
• Great sense of ownership and servicing mindset.
• Excellent communication, proficiency in both English and Chinese.