Senior Manager, Technical Solutions Manager

The Customer Experience (CX) Organisation at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience.

We are on the search for a remarkable Senior Manager of Technical Solutions Management (TSM) who shares our passion and has an understanding of GPU infrastructure and AI Applications to join the team.

This critical leadership role will oversee the TSM function, which is responsible for managing technical relationships with strategic customers, defining and delivering on technical requirements, and driving the execution of complex programs from concept to successful completion.

In this role, you will:

• Lead the TSM function within CoreWeave by building, leading, and focusing on hiring top talent and fostering their growth to ensure they excel as the primary technical advocates for CoreWeave's most strategic customers

• Collaborate across functions, working closely with leaders in Solutions Architecture, Support, Sales, and Product Engineering to elevate and enhance the CoreWeave customer experience

• Directly engage and collaborate with key customers to understand their AI workloads, pain points, and future requirements to continuously improve our service offerings

• Define and monitor key performance indicators (KPIs) to evaluate program success and effectiveness through leveraging multiple insights

You will identify and eliminate inefficiencies, accelerate operational speed, and deliver exceptional results that reinforce CoreWeave's position as a market leader.

The base salary range for this role is $207,000 to $275,000.