Senior Manager, Revenue Operations

Visa is seeking a Senior Manager, Revenue Operations, to join our Mainland China Finance team. Revenue Operations is responsible for the end-to-end processes, systems and controls that support accurate, timely and scalable revenue execution.

Key areas of responsibility include:

• Managing billing processes and systems and ensuring transactions are processed accurately and on time.
• Partnering with cross-functional stakeholders to implement and optimize pricing, products and related operational changes.
• Reviewing contracts to assess Visa’s contractual pricing obligations.
• Managing pricing setups, billing, and the related accounts receivable and accounting.
• Analyzing revenue, fee drivers, client-reported data, and other related metrics to identify revenue opportunities and ensure the timeliness and accuracy of reported data.
• Driving the simplification, standardization and automation of Revenue Operations processes.

This role reports to the Senior Director – Controlership in the Mainland China office.

The successful candidate will work effectively across functions, exercise sound judgment and take a practical, solutions-oriented approach.

Core Revenue Operations responsibilities may include:

• Review client contracts and commercial terms to identify pricing and billing requirements and ensure they are translated into accurate operational setup.
• Set up, manage and monitor pricing plans, including validation of configuration and downstream billing outcomes.
• Oversee billing, accounts receivable and related accounting activities, with a focus on timeliness, accuracy and control effectiveness.
• Coordinate the collection, analysis and follow-up of client-reported data, working directly with clients and internal teams to resolve discrepancies.
• Manage complex queries and correspondence from internal stakeholders and external clients, ensuring clear ownership and timely resolution.
• Prepare management reporting, operational metrics and ad hoc analyses, translating data into clear insights and recommendations.
• Lead root-cause analysis and implement sustainable process improvements that enhance efficiency, scalability and control.
• Identify and deliver opportunities to use technology, automation and AI to simplify work, reduce manual effort and improve quality.
• Support broader revenue initiatives, projects and analyses as business needs evolve.

Visa requires at least 4 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

• 10+ years of progress experience in audit or accounting, working in a large and fast paced multinational commercial environment.
• Bachelor’s degree in finance, accounting, business, data/analytics or another relevant quantitative discipline.
• Experience implementing or transforming billing systems, from business requirements and testing through go-live.
• Strong problem-solving mindset, with the ability to break down ambiguous problems, investigate root causes and develop practical solutions.
• Intellectual curiosity. You naturally ask questions, challenge assumptions and seek to understand why things work the way they do.
• Collaborative working style with the confidence to engage stakeholders across Finance, Operations, Technology and other business functions.
• Strong analytical skills and comfort working with data to identify trends, exceptions, root causes and opportunities for improvement.
• Ability to translate analysis into clear insights and actionable recommendations, rather than simply producing data.
• Strong digital mindset and willingness to continuously learn and experiment with new tools.
• Experience or strong interest in using AI and productivity tools such as Microsoft Copilot, Claude, Power BI, Excel and automation solutions to simplify workflows and improve operational efficiency.
• Ability to identify repetitive or manual activities and rethink how they could be simplified, standardized or automated.
• Sound judgment and ability to take ownership of issues from identification through resolution.
• Attention to detail while maintaining the ability to see broader business and process implications.
• Ability to work independently in a dynamic environment with appropriate judgment and minimal supervision.