Senior Manager, Project Management - Design Operations

Capital One is seeking a Senior Manager to join the Design Operations team. The successful candidate will think strategically about how teams work together and how systems and structures scale with a deep understanding of best practices in program management.

Responsibilities:

• Business & People Operations:

+ Manage the design team's people operations and business operations in close collaboration with design leadership. + Develop processes and systems to establish operational rigor and ensure sustainable results. + Mentor and share design operations expertise with cross-functional team members.

• Design Standards & Practice Management:

+ Employ design thinking and expertise to advance the quality of outcomes and delivery. + Advocate for and evangelize the impact of design using persuasive communication. + Identify team and project needs and implement necessary changes to optimize efficiency.

• Design Portfolio & Program Management:

+ Maintain a forward-thinking posture considering short-term needs and resources while planning for future challenges. + Partner with design leadership on large, complex problems and offer strategic perspectives. + Develop resourcing, capacity planning, and program management routines to ensure teams meet established goals.

Requirements:

• At least 6 years of experience in design management, project or program management of design deliverables, and operations management.
• At least 6 years of experience leading project delivery for cross-functional projects.

Preferred Qualifications:

• 4+ years working within the product development process between tech, product, and design.
• 4+ years with design tools and design systems.
• Experience building operational systems and programs at scale.
• Experience working with corporate design teams.

Salary Range:

• McLean, VA: $177,700 - $202,800 per year
• New York, NY: $193,800 - $221,200 per year

Benefits:

• Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support total well-being.