Senior Manager, Digital Product

We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.

The Senior Manager, Digital Product leads product management for AI-enabled health experiences, including digital assistant capabilities for Health100 , a first-of-its-kind, AI-native consumer engagement platform designed to meaningfully connect health information across the fragmented healthcare ecosystem and make it actionable.

Responsibilities

• Own product vision, strategy, and roadmap for AI-enabled health assistant (Haio) experiences within Health100 , helping users understand their health, take action, and navigate care opportunities across providers, pharmacies, insurers, and other healthcare partners.
• Identify high-value opportunities to apply AI, personalization, and intelligence to transform connected health data into actionable insights, proactive guidance, and care navigation support.
• Translate complex customer needs, healthcare journeys, longitudinal health records, clinical context, and ecosystem data into clear product requirements, user experiences, and measurable product outcomes.
• Partner closely with engineering, design, data science, clinical, legal, compliance, privacy, security, and business teams to define, test, and deliver safe, trustworthy AI-enabled capabilities.
• Lead discovery and experimentation for assistant-driven experiences, including health record summarization, lab and diagnosis explanation, trend interpretation, medication understanding, symptom triage, prescription guidance, pre-appointment preparation, next-best actions, initiative-taking coaching, and care navigation support.
• Define success metrics tied to customer outcomes, engagement, product performance, quality, safety, trust, and business value; use data and feedback to learn and iterate.
• Balance customer impact, clinical safety, responsible AI considerations, business priorities, technical feasibility, and speed to market when making product prioritization decisions.
• Influence cross-functional partners and senior leaders to align on product direction, key trade-offs, ecosystem integrations, and technology choices, including build vs. buy decisions for AI-enabled capabilities and platform integration.
• Communicate clearly in executive settings, including product strategy, roadmap, customer impact, risk mitigation, AI-related trade-offs, and progress against measurable outcomes.

Required Qualifications

• 7+ years of product management experience in a digital environment that includes leading cross-functional work across product, engineering, design, and data-focused teams , specifically with 1-2 years’ experience shipping user-facing AI-enabled/LLM products in the healthcare space in a product role.
• 7+ years of experience with the ability to define successful metrics before launch and use data, experimentation, and customer feedback to inform product direction.
• 7+ years of experience in healthcare, digital health, clinical workflows, health data, interoperability, pharmacy, benefits, care navigation, or consumer health engagement.
• 7+ years of stakeholder management experience with influencing skills; comfortable driving alignment across complex organizations and amorphous problem spaces.
• 7+ years of experience with translating complex technical, data, clinical, or operational concepts into clear product decisions, user experiences, and executive-level narratives.
• 7+ years of experience communicating with senior leaders, including presenting strategy, trade-offs, roadmap decisions, product outcomes, and risk mitigation.
• Up to 10% of travel annually.
• The ability to work east coast business hours.

Preferred Qualifications

• Familiarity with responsible AI considerations, including quality, safety, explainability, transparency, privacy, security, and user trust.
• Experience working with platforms or ecosystems that aggregate data across multiple sources, connections, or partners to generate user-facing insights.
• Experience building products that help users interpret complex information, prepare for care interactions, understand next steps, or navigate multi-step journeys.
• Highly organized and detail-oriented; strong ownership and accountability.
• Bias for action and entrepreneurial mindset; comfortable with risk-taking, rapid iteration, and learning through experimentation.
• Strong persuasion skills are grounded in clear, data-driven reasoning.
• Passion for creating transformative user experiences grounded in direct customer engagement.

Pay Range

The typical pay range for this role is: $130,295.00 - $260,590.00

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.