Senior Hardware Asset Management Specialist

The Boeing Company's Information Digital Technology and Security (IDT&S) is seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support the Technology Governance & Optimization team. The successful candidate will lead the full lifecycle management of enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal.

Responsibilities:

• Lead a team of HAM analysts and asset coordinators, including setting priorities
• Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice
• Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal
• Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform
• Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets
• Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance
• Oversee stockroom operations, including stock levels, consumption forecasting, and spares management
• Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning
• Partner with Finance on capitalization, depreciation, and fixed asset reconciliation
• Define and report KPIs to leadership

Basic Qualifications:

• 5+ years of experience with IT asset management and configuration management databases (CMDB)
• 5+ years of experience with the ServiceNow platform
• 5+ years of experience running with inventory management, to include inventory optimization
• 3+ years of experience with leading ServiceNow platform support

Preferred Qualifications:

• Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience
• Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist
• Experience in aerospace, defense, manufacturing, or other regulated environments
• Familiarity with endpoint management and discovery tools
• Experience with data center and network hardware lifecycle
• Background in supply chain, logistics, or vendor management
• Experience with Power BI or similar tools for executive dashboards
• Strong analytical skills with large datasets; advanced Excel proficiency
• Clear written and verbal communication, with the ability to present findings and risk to senior leadership

Benefits:

• Competitive base pay and variable compensation opportunities
• Health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs

Salary Range: $111,350 - $173,650