Senior Director, Clinical Operations

As a Senior Director, Clinical Operations at ICON, you will provide strategic and operational leadership across clinical programs while building strong client partnerships and helping drive account growth.

Key responsibilities include:

• Provide strategic and operational leadership across assigned clinical programs and accounts.
• Build trusted relationships with clients and senior internal stakeholders.
• Proactively influence and educate clients on operational processes, solutions and best practices.
• Identify opportunities to strengthen client partnerships and support account growth.
• Lead with confidence, constructively challenging or pushing back on stakeholders when needed to drive the right outcomes.
• Support new and existing business opportunities, including RFPs, proposals, bid defenses and client negotiations.
• Partner across global teams to ensure effective delivery and alignment with client expectations.
• Anticipate challenges, identify solutions and take ownership of driving issues through resolution.
• Work flexibly across global accounts and time zones based on client and business needs.

Your Profile:

• Bachelor’s degree in a life sciences, healthcare, or related field, or equivalent relevant experience.
• Advanced degree preferred but not required.
• Significant experience in Clinical Operations within a CRO, pharmaceutical, biotechnology or related clinical research environment.
• Current or recent experience operating at the Director level or equivalent.
• Demonstrated success managing senior client and stakeholder relationships.
• Strong influencing, communication, negotiation and problem-solving skills.
• Ability to operate effectively in a highly client-facing environment.
• Demonstrated ability to take ownership, work proactively and drive results.
• Ability to constructively challenge stakeholders and navigate complex situations.
• Experience working effectively within global and cross-functional teams.
• Flexibility to support global clients across different time zones.

Rewards & Benefits ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways