Senior Consultant Specialist

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Principal responsibilities:

• Actively drive improvements and automation to enhance operational efficiency and effectiveness of control governance and operation across the organisation.
• Utilise technologies to analyse data from various IT operations tools, generating reports, enabling proactive detection and resolution of issues.
• Actively engage application end-users to understand customer requirements and work collaboratively with Group CTO functions to improve control operation and drive tangible business-aligned improvements.
• Build and maintain relations between organisational end-users, product teams, and management teams across CTO and CIB & HCIB Technology.
• Identify and lead other innovations/initiatives which will result in efficiency and quality improvements and uplift service resilience capabilities for the organisation.
• Drive modernisation of on-premises and cloud infrastructure, ensuring scalability, security, and cost-effectiveness.
• Ensure high-quality outcomes that are performant and in line with business requirements and within agreed costs and timescales.
• Establish and execute a vision to plan, deliver, and support solutions in a complex technology environment.

Requirements:

• Strong, credible technical background with extensive knowledge of technology platforms and infrastructure (including but not limited to Unix, Databases, and Middleware technologies).
• Extensive experience with cloud technologies such as AWS, GCP, and Azure.
• Proven strong and solid experience with backend and API development and coding for large-scale Group automation systems, primarily around security patching and certificate renewal automation systems.
• Proven experience in driving automation adoption for improving infrastructure control operation.
• Proven problem solver who can lead from the front when required.
• Customer Focus – proven capabilities in listening to customer requirements.
• Able to work under extreme pressure to deliver customer values and handle urgent fixes.