Senior Care Coordinator

As a Senior Care Coordinator, you will provide support to your manager by precepting, coaching, and mentoring team members. You will assist in providing guidance, support, and development of processes utilized by the team, as well as create supports and maintain a positive work environment.

Responsibilities:

• Provide coverage for Care Coordinators and document in the clinical system
• Mentor and support the team, as well as training initiatives
• Provide daily reports to Care Coordinators regarding outstanding cases and review daily compliance dashboards
• Support audit initiatives and internal and external auditing processes
• Complete field work support and review reports
• Support new hire onboarding, including precepting and case audits
• Coordinate services, monitor, and evaluate the case management plan against the member's personal goals
• Ensure the patient is progressing towards desired outcomes by continuously monitoring patient care
• Guide members/families towards resources appropriate for their care
• Visit Medicaid members in their homes, and/or Long-Term Care Facilities and other care settings – requires 75-90% local travel

Requirements:

• Bachelor's degree in social sciences, social work, human services, or a related field, or unrestricted Licensed Practical Nurse (LPN) in the state of Illinois with one year of experience, or Licensed Professional Counselor (LPC), or Licensed Social Worker (LSW)
• 2+ years of experience in health care and/or case management
• 2+ years of experience with Medicare & Medicaid recipients and/or long-term care and/or Home and Community-based services and/or working with managed care organizations
• Ability to use electronic information applications/software programs, including electronic medical records
• Valid state driver's license and proof of personal vehicle liability insurance

Preferred Qualifications:

• Master's degree in social sciences, social work, human services, or a related field
• CCM certification
• Experience with health promotion, coaching, and wellness
• Expertise of community health and social service agencies and additional community resources

Benefits:

• Competitive pay and comprehensive benefits package, including 401k, Medical, Dental, Vision, and supplemental insurances
• Tuition assistance and more

Work Schedule: Monday - Friday; 8am - 5pm CST, with flexible work schedule and possibility of working additional hours