Senior Analyst

The Senior Analyst will be a strategic and hands-on analytics partner supporting CenterWell's latest Hub business.

You will work directly with Hub leaders to translate complex and often ambiguous needs into scalable analytics, reporting, self-service, and data solutions.

The role combines hands-on analytical development with strategic consulting and is intended for someone equally comfortable building a Power BI or Databricks solution, analyzing business performance, and advising business partners on how data can be structured and used to support decision-making.

As the Hub business grows, you will also help establish the data foundation needed to support future internal and external analytics capabilities.

The Senior Analyst may serve as a data steward for important Hub data domains and will partner with Technology and other team members to establish trusted, scalable data assets and analytical capabilities.

Key Responsibilities:

• Build analytics and self-service solutions: Perform hands-on analysis and develop scalable dashboards, reporting, datasets, and decision-support solutions using tools such as Power BI, Databricks, and SQL.
• Partner with Hub leadership: Work directly with Hub leaders to understand strategic and operational questions, translate ambiguous needs into analytical approaches, and deliver insights and recommendations that support business decisions.
• Measure business performance: Help establish KPIs, business definitions, measurement methodologies, and reporting that provide clear visibility into Hub performance and opportunities.
• Support data governance and stewardship: Assist in data stewardship for designated Hub data assets to establish clear definitions, ownership, quality expectations, documentation, and appropriate usage.
• Enable future capabilities: Help design and prototype analytical capabilities that support new business needs, including future external use cases, partnering with Technology when solutions transition into production ownership.

Required Qualifications:

• Strong analytical and critical-thinking skills with demonstrated ability to translate ambiguous business questions into structured analytical approaches and actionable recommendations.
• Hands-on experience using SQL to query, transform, integrate, and analyze complex datasets.
• Demonstrated experience developing analytical or self-service solutions using Power BI, Databricks dashboards, or comparable modern analytics platforms.
• Experience partnering directly with business stakeholders to define requirements, KPIs, business rules, and analytical approaches.
• Strong written and verbal communication skills, including the ability to explain complex analytical concepts and recommendations to business leaders.
• Ability to operate effectively in a new or evolving business environment where processes, data structures, ownership, and requirements may not yet be fully defined.
• Bachelor's degree and 5+ years of experience solving complex business problems through analytics, business intelligence, data strategy, consulting, or related disciplines.

Preferred Qualifications:

• Experience working with specialty pharmacy, pharmaceutical Hub services, patient services, specialty medications, or related healthcare capabilities.
• Experience working with healthcare, pharmacy, claims, patient, provider, benefits, or other complex healthcare data.
• Experience with data stewardship, data governance, metadata, lineage, business definitions, and/or data-quality management.
• Experience identifying and resolving data-quality, business-definition, or source-of-truth issues.
• Experience developing reusable analytical datasets, data products, dashboards, or reporting capabilities rather than relying exclusively on one-time analysis.
• Demonstrated ability to independently own complex initiatives from problem definition through solution development, implementation, and measurement.
• Experience helping establish the data or analytics capabilities for a new or rapidly evolving business, product, or operational function.

Work Arrangements:

• Remote position
• Occasional travel to Humana's offices for training or meetings may be required
• Must have a dedicated workspace with minimal distractions and a reliable internet connection (at least 25 Mbps download and 10 Mbps upload)

Salary and Benefits:

• $97,900 - $133,500 per year
• Eligible for bonus incentive plan
• Competitive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and more