Description
This is a great time to join The Hillingdon Hospitals NHS Foundation Trust as a Senior Patient Administrator.
The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Senior Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals.
Main duties of the job
- Provide high-quality administrative support to the Urology team.
- Coordinate appointments, investigations, results, and patient pathways.
- Monitor cancer and RTT targets, escalating delays or capacity concerns.
- Act as a key contact for patients, carers, clinicians, GPs, and other services.
- Maintain accurate patient records and clinical correspondence.
- Support efficient clinic operations and assist with training and service improvement.
Benefits
- Competitive salary: £33,262 to £36,027 per annum
- Agenda for Change pay scheme
- Band 4
- Fixed term contract for 1 year
- Full-time working pattern
Requirements
- Minimum of 5 GCSEs, including English and Maths, or equivalent experience
- NVQ level 3 in administration or equivalent
- ECDL or equivalent qualifications or experience
- Knowledge of cancer pathways/cancer waiting times
- Medical terminology
- Knowledge of specific timed / STT cancer pathways
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