Security Operations Responder

About Tide

Tide is transforming the small business banking market, supporting over 2 million members globally with business accounts and administrative solutions.

About the Role

As a Security Operations Responder, you'll be on the front line of defending Tide, investigating threats through our security data lake and SOAR platform.

Responsibilities

• Investigate and respond to threats, focusing on effectiveness at scale through automation.
• Triage and investigate security alerts across AWS, GCP, SaaS, internal applications, and employee endpoints.
• Drive investigations to clear outcomes, establishing scope, impact, and root cause.
• Lead responses to complex or high-severity incidents, coordinating across teams.
• Document investigations clearly and contribute to team standards.

Scaling Investigation through Automation & Improving Detection Efficacy

• Build SOAR playbooks and security automations to reduce manual investigation.
• Identify gaps in log sources and work to close them for better visibility.
• Feed investigation outcomes back to the Detection Engineering team to improve detection efficacy.

Building when the Queue is Clear

• Write, test, and ship your own detections.
• Proactively hunt for sophisticated threats using threat intelligence.
• Build or enhance internal tools for streamlined investigation and response.

What We're Looking For

• Significant hands-on experience in security operations or threat investigation, ideally in a cloud-native environment.
• Strong investigative instincts and log analysis skills.
• Understanding of modern attack and defence techniques in Cloud, SaaS, and desktop environments.
• Experience in security automation and writing detections.
• Calm judgement during live incidents and excellent communication skills.

What You'll Get In Return

• Competitive compensation.
• Generous annual leave and bank holidays.
• Parental leave and sabbatical options.
• Health insurance and mental wellbeing support.
• Volunteering and development days.
• Learning and development budget.
• Work from abroad for up to 90 days annually.
• Home office setup contribution.
• Laptop ownership.
• Fully covered multi-sports card.
• Monthly food vouchers.
• Daily breakfast spread and snacks.