Security Officer

We are seeking a temporary Security Officer to support our team at Arena Shopping Park in Coventry during the busy Christmas period.

As a Security Officer, you will play a crucial role in maintaining a safe and secure environment for our customers and tenants. Your responsibilities will include:

• Actively deterring shoplifters by maintaining a visible presence
• Monitoring CCTV and reporting any suspicious activity
• Responding quickly and efficiently to emergencies
• Providing excellent customer service to visitors and tenants
• Remaining in constant communication with the control room
• Reporting any unsecure areas of the site immediately
• Maintaining vigilance and highlighting unauthorised access by unwelcome individuals

To be successful in this role, you will need:

• A valid SIA Door Supervisor Licence
• Strong verbal communication skills
• Excellent radio skills and knowledge of phonetic alphabet and IC codes
• The confidence to approach any situation
• The ability to remain calm under pressure
• Conflict management awareness
• The ability to multi-task and focus on numerous things at once
• Familiarity with patrolling, monitoring, and observing from a loss prevention perspective
• The ability to adapt to changing situations and use initiative
• A proactive attitude
• A smart and well-groomed appearance

We offer a range of benefits, including:

• 24/7 GP access for you and your immediate family
• Mental health support and life event counselling
• Get Fit programme
• Financial and legal support
• Cycle to work scheme
• Access to Perks at Work, our innovative employee app