Description
We’re building a world of health around every individual , shaping a more connected, convenient and compassionate health experience.
The Scrum Master Manager will lead complex, enterprise-wide technology initiatives in support of CVS Health’s digital transformation strategy.
Job Responsibilities
- Lead end-to-end delivery of large-scale, cross-functional technology initiatives, including digital transformation and platform modernization efforts
- Serve as the primary liaison between technology and business teams, ensuring alignment on goals, scope, dependencies, and outcomes
- Drive project planning, execution, and delivery, including timeline management, risk mitigation, and issue resolution to meet scope, budget, and schedule targets
- Translate business requirements into actionable technical plans in collaboration with engineering, product, data, security, and infrastructure teams
- Provide clear direction and oversight to delivery teams while maintaining hands-on involvement in execution
- Deliver executive-level reporting and insights, ensuring transparency on progress, risks, financials, and adherence to governance and compliance standards
Required Qualifications
- 5+ years of experience in project or program management delivering complex technology initiatives in large, matrixed organizations
- Proven experience leading digital transformation or large-scale technology modernization efforts
- Strong ability to balance strategic thinking with hands-on execution (“roll-up-your-sleeves” mindset)
- Demonstrated success managing multiple stakeholders at varying levels, including senior executives
- Hands-on experience with project management tools such as JIRA or similar platforms and expertise in project delivery methodologies (Agile, Scrum, Waterfall, Hybrid)
- Experience with financial and budget management tools such as Clarity or equivalent systems
Preferred Qualifications
- Excellent communication, facilitation, and influence skills
- Healthcare, insurance, pharmacy, or regulated industry experience
- PMP, CSM, SAFe, or equivalent project management certifications
- Experience working within enterprise governance, compliance, and audit frameworks
Education
- Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience)
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
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