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From the employer's careers site First seen 8 Nov 2026

Sanctuary Support Worker

Salary

£13.04 per hour

Apply on Mind in West Essex

Description

As a Sanctuary Support Worker with Mind in West Essex, you will play a crucial role in enhancing mental health support for individuals in crisis. The service operates 365 days a year, from 4pm to 11pm, and you must be available to work during these times.

Your primary goal will be to improve the mental wellbeing of people experiencing emotional crisis by providing a clear and effective pathway to services. You will work closely with Crisis staff, Mental Health Liaison teams, and other external agencies to achieve this.

Key responsibilities include:

  • Improving mental wellbeing of people in crisis
  • Liaising with PAH A&E, EPUT Crisis and Liaison Team, and Home First
  • Increasing early access to help for those in mental health crisis
  • Contributing to individual mental wellbeing improvements
  • Remaining an independent source of support for clients
  • Reducing reliance on police, ambulance, and statutory mental health services
  • Supporting a small number of people with practical and emotional needs in a safe environment
  • Welcoming people and addressing immediate issues
  • Identifying safe and effective referral routes
  • Continuing work with people needing follow-up or assistance
  • Developing links with external agencies
  • Ensuring service user and carer safety
  • Working effectively with the team and maintaining professional boundaries

The salary for this position is £13.04 per hour, plus time and a half for shifts worked on public holidays.

Mind in West Essex welcomes applications from people with lived experience of mental ill health.

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Skills

Required

  • awareness of mental health issues
  • understanding of mental health conditions
  • experience working with adults with care and support needs
  • creative and flexible approach to working with individuals
  • good IT skills including Word, GSuite, Excel, and CRM systems

Nice to have

  • relevant training in counselling, social work, occupational therapy, or mental health nursing
  • evidence of continual professional development
  • understanding of the recovery model in mental health services
  • principles of trauma-informed care and person-centred approach

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobs.nhs.uk/candidate/jobadvert/B0415-26-0021

Apply on Mind in West Essex