Sales Advisor  | Roncadelle | Brescia

We are seeking a Sales Advisor to join our team at H&M in Roncadelle, Brescia. As a Sales Advisor, you will play a key role in creating an exceptional customer experience. You will be responsible for welcoming customers, guiding them through the store, and supporting them in their purchasing decisions, while promoting our products and contributing to sales targets.

Responsibilities:

• Share your knowledge of fashion and products to help customers make informed choices.
• Collaborate with your team to provide outstanding service throughout the customer's journey.
• Ensure the sales area and stockroom are well-stocked, organised, and inviting.
• Support opening and closing activities in the store.
• Represent yourself and the brand positively in all interactions with customers.

Requirements:

• Experience in customer service, preferably in the fashion, retail, or related sectors.
• Passion for fashion and a focus on delivering an exceptional in-store experience, promoting our products, and contributing to sales targets.
• Proactive and able to work in collaborative and dynamic environments.
• Good communication skills, creative, curious about using technology in-store, with a strong motivation to learn and develop.
• Flexible and action-oriented.

Benefits:

• 25% discount for employees on all H&M Group brands, both in-store and online.
• H&M Incentive Programme (HIP) – a global incentive plan that rewards long-term dedication.
• Meal vouchers of €6 per working day of at least 6 hours.
• Access to the company portal with over 1500 discounts on products and services for wellbeing and everyday life.
• Initial training to support your development in the company.
• Opportunities for growth and development – H&M invests in talent through ongoing training and structured programmes like training, e-learning, Talent Day, Skill Seminar, and individual dialogues.

Salary: The annual gross salary for this role is €23,683.80 (equivalent to Full-Time), corresponding to the 5th level of classification (reference CCNL: Commerce) + provincial third element, variable depending on the province of work. In the case of Part-Time, the effective salary will be proportionate to the contractual hours.