Sales Advisor (24 Horas)- Contrato Temporal

As a Sales Advisor, you are the friendly face welcoming customers and embodying the heart of our brand.

You will have the opportunity to provide high-level service in every interaction. From starting conversations to assisting at the checkout, fitting rooms, and throughout the store, you will play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and presenting the latest garments on the sales floor. Your role is essential in creating welcoming experiences that reflect the best of our brand. With warmth and enthusiasm, you will guide our customers on their journey, offering genuine assistance and proactive service that inspires and motivates. Together with your team, you will create moments that matter. Although previous customer service experience and knowledge of fabrics are valued, they are not required.

Qualifications:

• Customer orientation: You enjoy interacting with people and are committed to providing excellent service.
• Adaptability and flexibility: Ability to respond to changing priorities and customer requests.
• Proactivity: Initiative to act and achieve quality results.
• Good communication: Genuine interest in people, clear communication, and active listening to understand others' perspectives and needs.
• Eagerness to learn: Open to receiving feedback and always seeking opportunities to grow and develop.
• Enthusiasm for the brand: Real passion for our brand and collection, and enjoyment in sharing that enthusiasm with customers.
• Availability: Willingness to work varied schedules, including evenings and weekends.

Desirable but not required:

• Knowledge of in-store operations and customer service skills acquired through previous retail experiences.
• Confidence in offering advice on fashion trends, materials, sizes, etc.

Additional Information:

• This is a part-time position with a temporary contract of 24 hours per week for the Black Friday and Christmas campaign.

The contract will end on January 10, 2027, and includes weekend availability and flexibility to work shifts between 7:00 and 21:30.

Benefits: We are committed to supporting our employees with a range of attractive benefits and development opportunities. As a team member, you will enjoy a 25% discount on all H&M Group brands, both in-store and online. Additionally, all employees participate in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about the program here. Furthermore, colleagues based in Spain also receive:

• A free birthday day
• Up to €800 per year for purchasing clothing from Arket
• Discount platform: Advantages Club