RPA CONFIGURATOR

We are currently seeking an experienced professional to join our team in the role of Robotic Process Automation Configurator.

In this role, you will:

• Analyse and understand business processes in detail where required.
• Identify and communicate technical software requirements.
• Design automated process solutions in accordance with standard design principles and conventions.
• Configure new automated processes and objects using core workflow principles that are efficient, well-structured, maintainable, and easy to understand.
• Create and maintain solution documentation.
• Support existing processes and implement change requirements as part of a structured change control process.
• Solve problems that arise in the day-to-day running of automated processes and provide timely responses and solutions as required.

To be successful, you will:

• Communicate with software suppliers through the team structure on software-related issues, suggested improvements, and participate with other users in the automation community.
• Work within project planning constraints, communicate any identified project risks and issues to the delivery/project manager accordingly, and provide inputs to the change control process.
• Understand RPA technologies, operational processes, and when RPA should be used.
• Have knowledge of the enterprise's business operations.
• Be Blue Prism accredited at a minimum.
• Be Power Automate Certified.
• Have PL900/PL500 for MS platform accreditation at a minimum.
• Have exposure to Artificial Intelligence Tools.
• Be a graduate in any discipline with a minimum of 1-4 years of experience.

You'll achieve more when you join HSBC. We offer opportunities, support, and rewards that will take you further.