Revenue Operations Administrator

This is a processing role for someone who likes getting things right. You will sit between Deal Desk, who build and approve quotes, and Finance, who invoice and collect. Your job is to handle contract and billing admin.

Much of the work involves revenue that is written into contracts but is easy to miss: usage above a customer's allowance, annual price uplifts, and renewals that should roll over automatically. You will follow set processes to ensure each one is picked up, checked, invoiced, and recorded.

You will also work closely with Account Managers, ensuring paperwork and billing are done.

Responsibilities

Renewals and Contract Changes

• Process auto-renewals and low-touch customer renewals, including renewal paperwork and follow-up with customer procurement and the Legal team.
• Apply annual CPI/RPI price increases to contracts and invoices, in line with each contract's terms.
• Handle quote admin in DealHub, such as one-off product rebalancing, and support Deal Desk with approvals and holiday cover.

Usage and Overages

• Track customer usage against contracted allowances and flag accounts approaching their limit to the Account Manager.
• Raise overage invoices where usage exceeds the contract and no upsell has been agreed.
• Track rollovers of unused allowances and ensure they are applied correctly at renewal.

Partners

• Track partner usage, credit drawdowns, and revenue-share calculations.
• Reconcile partner balances and report on them each month.

Business Partnering

• Be the day-to-day finance contact for Account Managers and the commercial team on billing and contract questions.
• Chase internal teams for the information needed to close each item, and escalate when deadlines slip.
• Keep trackers, Salesforce records, and process notes up to date.
• Suggest improvements to processes and help automate repetitive parts.

Requirements

Essential

• 2+ years in a finance processing role such as accounts payable, accounts receivable, billing, or order-to-cash.
• Follow a process carefully and consistently, noticing when something doesn't match.
• Confidence in chasing colleagues, including senior ones, and holding to a deadline.
• Strong Excel or Google Sheets skills (lookups, pivot tables, reconciliations).
• Fluent written and spoken English.

Nice to Have

• Experience in a SaaS or subscription business, especially with usage-based billing.
• Experience with Salesforce, a CPQ tool such as DealHub, or a modern finance system.
• Understanding of how contracts drive billing (renewal terms, price increases, minimum commitments).
• Comfort using AI tools to speed up routine work.

Success Metrics

By month 3: Run auto-renewals, CPI uplifts, and overage invoicing each month without help. By month 6: Every account over its usage allowance is either upsold or invoiced, and every contract with a price-increase clause has its uplift applied on time. By month 12: Partner usage and rollovers are tracked and reconciled monthly, with at least one process improved or automated.

Benefits

• Competitive Salary
• Equity
• Unlimited Time Off Policy
• Hybrid approach requiring two days in the office per week
• Home office budget
• Innovative projects with smart colleagues
• Annual learning budget
• Working from home budget
• Meal Vouchers (45 RON/Day)
• Employee Assistance Programme (Atlas)
• Medical Insurance
• 7Card Subscription

The base salary range for this role is 120,000 - 140,000 RON (gross) + equity and benefits.