Retail Regional Manager

Squishable is looking for a Retail Regional Manager to oversee multiple retail locations. The ideal candidate is a hands-on leader who can drive sales, build high-performing teams, and maintain operational excellence.

Job Summary

The Regional Manager will be responsible for overseeing the performance, operations, and development of multiple Squishable retail locations within an assigned region. This role plays a key part in driving sales, building high-performing teams, maintaining operational excellence, and ensuring each store delivers the fun, welcoming, and engaging experience that makes Squishable unique.

Key Responsibilities

• Oversee performance and operations of multiple retail locations, ensuring alignment with Squishable's goals and brand standards.
• Analyze sales performance and operational trends to identify growth opportunities and improve profitability.
• Partner with the Director of Retail to establish sales goals, manage budgets, and develop strategies to maximize revenue and operational efficiency.
• Develop and execute action plans to improve underperforming stores and share successful practices across the region.
• Lead, coach, and develop Store Managers to foster high-performing teams.
• Support recruiting, hiring, onboarding, and employee retention efforts.
• Conduct regular store visits and maintain consistent communication with teams.
• Ensure all locations deliver exceptional customer experiences and maintain Squishable's brand standards.
• Oversee staffing, scheduling, inventory management, and operational processes.
• Collaborate with corporate teams to implement company policies and initiatives.
• Support new store openings and resolve operational challenges.
• Communicate regional performance and provide actionable recommendations to leadership.
• Serve as a brand ambassador, reflecting Squishable's culture across all locations.

Skills & Qualifications

• 3-5 years of progressive retail management experience, including at least 2 years in a leadership role.
• Multi-store retail management experience preferred.
• Proven ability to lead high-performing teams and analyze business metrics.
• Excellent communication, organizational, and problem-solving skills.
• Ability to balance strategic planning with hands-on leadership.
• Collaborative leadership style with a focus on employee development and customer experiences.
• Bachelor's degree preferred or equivalent experience.
• Valid driver's license required.
• Ability to lift and move merchandise up to 25 pounds.
• Willingness to travel regularly throughout the assigned region.

Salary and Benefits

• Salary Range: $85,000-$95,000 annually, with bonus potential
• Benefits include 100% employer-paid health insurance, disability insurance, life insurance, affordable vision and dental insurance, 18 days of PTO, 401(k) with employer match, and employee discount.