Resident Engineer

We are seeking a Resident Engineer to work onsite at an HPE partner/customer office in Sydney. As a Resident Engineer, you will be responsible for designing, developing, analyzing, troubleshooting, and debugging systems, software, and solutions for research and/or research development of products, services, and solutions for HPE's portfolio.

Responsibilities:

• Provide best practice advice from your network experiences, design development, contribute to high-level and low-level network documentation, test plans, and functionality guides for new networks.
• Deliver technical knowledge transfers about Juniper equipment, configuration, new products, design guidelines, etc.
• Provide proactive activity assistance and change recommendations for HPE Juniper equipment.
• Participate in testing and validation workshops, detailing methods and procedures for executing changes to the Customer's existing network design and technical requirements, assessing pros and cons of ideas.
• Carry out lab testing of new features and functionality or test corrective fixes required in the Customer environment; build automated topologies; develop and review implementation plans and verify they are operating accurately in the live network.
• Understand the organisational structure of the working environment and become familiar with the Customers network implementation, architectural principals, and Support processes and procedures.
• Assist the Customer to evolve Network Operating and Equipment Operating Procedures.
• Deliver weekly reports on progress updates to projects, issues, or problems.
• Contribute to quarterly technical reviews and advice on HPE equipment operation.

Education and Experience Required:

• Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
• Typically 4-6 years experience.

Knowledge and Skills:

• Must be Sydney based and be an Australian Citizen or Permanent Resident.
• Available to work onsite at customer and/or HPE premise 3-4 days weekly.
• Experience within service providers and telco is highly regarded.
• Experience within Enterprise Network is preferred.
• Experience in providing implementation and technical support in large organisations which have many networking products from multiple vendors.
• Detailed technical experience in the testing, installation, and operation of wired and wireless networks and security products.
• Experience and knowledge of HPE Juniper Mist AI solutions and deployments is highly desirable.
• Strong interpersonal skills, working with different departments within HPE and with the Customer in a responsible and professional fashion.
• Strong stakeholder management and communications skills to manage daily face-to-face communications with multiple levels of customer management and different business units.
• Proven ability to manage multiple tasks and work efficiently.
• Highly desirable to hold current network certifications – JNCIS-MISTAI; JNCIP-SP; CCNP, CCIE a strong plus.