Reporting Analyst

We are seeking a Reporting Analyst to join our team in Imus, Cavite, Philippines. As a Reporting Analyst, you will mainly work on developing dashboards and reports for Workforce Management. You will work closely with internal and external stakeholders to ensure that correct and updated information on all dashboards and reports is available to the business at all times.

Key Responsibilities:

• Design performance-efficient, impactful reports and visualizations for business and technical audiences
• Make large and/or complex data more accessible, understandable, and usable
• Transform, improve, and integrate data, depending on the business requirements
• Responsible for data federation
• Create and maintain a reports' instruction manual
• Deliver the data in a useful and appealing way to users

Skills and Qualifications:

• At least 6 months of experience in Workforce Management as a Reporting Analyst or similar capacity
• Ability to work with large amounts of information and see the ‘bigger picture’
• Excellent analytical and problem-solving skills
• Strong attention to detail
• Critical thinking
• Communication skills, both written and verbal
• Excellent math skills (optional but preferred)
• Ability to contribute proactively both independently and as part of a team
• (Preferred) experience in Power BI, Amazon Connect, Kibana, Teleopti
• (Preferred) exposure to ETL, databases/data warehouse that relates to developing reports using Power BI