Description
We are seeking a Relationship Manager to join our team at Capital One Auto Finance (COAF). As a Relationship Manager, you will cultivate strong partnerships with dealers and sales managers while providing high-level customer service to our internal Auto Finance business.
You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. You will also be the first line of contact for COAF involving issues in underwriting and funding.
Your responsibilities will include:
- Cultivating positive relationships with our dealerships
- Optimizing communication skills by creating strategic deals and goals with dealerships over the phone
- Reviewing the structure in underwriting for COAF
- Guiding deals in-house for funding
- Analyzing territory production goals
- Partnering successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives
Schedule expectations include:
- Availability ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off
- In-office 5 days a week for the first 90-day training period
- Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off
- This role is designated as a hybrid position, requiring adherence to Capital One's hybrid policy regarding required on-site presence at your designated office location
The minimum and maximum full-time annual salaries for this role are $74,200 - $84,700.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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