Receptionist/Admin

We are seeking an enthusiastic and reliable Receptionist/Administrator to join our friendly, busy GP practice in the heart of Peckham. As the first point of contact for our patients, you will play a vital role in ensuring the smooth day-to-day running of the practice.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer a high volume of telephone calls and deal with enquiries efficiently
• Book, amend, and cancel appointments
• Process prescriptions, registrations, and patient correspondence
• Manage emails, clinical documents, and administrative tasks
• Maintain accurate patient records
• Liaise with GPs, nurses, and the wider practice team
• Support the delivery of high-quality patient care through efficient administrative processes

Requirements:

• Previous experience working in a GP practice or primary care setting
• Excellent communication and customer service skills
• Ability to remain calm and professional under pressure
• Strong organisational skills with excellent attention to detail
• Good IT skills and confidence using computer systems
• Ability to work effectively as part of a team while managing your own workload
• A caring, compassionate, and patient-focused approach

What We Offer:

• A supportive and friendly team environment
• Opportunities for learning and development
• A varied and rewarding role within a busy GP practice
• Competitive salary, dependent on experience

The successful candidate will have experience in a primary care setting, demonstrate excellent interpersonal and organisational skills, and a level of competency in Information Technology. This is an excellent opportunity for someone who thrives in a fast-paced healthcare environment and is passionate about delivering outstanding patient care and customer service.